SHIPPING METHODS, OPTIONS & RATES
Y-3store.com can ship anywhere in the U.S. including Alaska and Hawaii. All packages are shipped via UPS. Y-3store.com charges flat shipping rates per delivery method. Under no circumstances are shipping charges refunded. We regret that we do not ship to international addresses. Rates are as follow:
STANDARD GROUND (4-7 Business Days) $12.00 - Most products may be shipped to the 50 United States via UPS Ground service. You can expect your order to arrive within 4-7 full business days. Business days are Monday-Friday, excluding federal holiday closures, within the United States. We regret that we do not ship out orders on Saturdays and Sundays.
SECOND BUSINESS DAY (2-3 Business Days) $45.00 - Most products may be shipped to the 50 United States via UPS Next Day or 2nd Day service. You can expect your order to arrive within 2-3 full business days. Business days are Monday-Friday, excluding federal holiday closures, within the United States. We regret that we do not ship out orders on Saturdays and Sundays.
Please note that orders placed after 3:00 pm on Wednesday, November 26th through Sunday, November 30th will ship on Monday, December 1st.
Each shipping method has its own restrictions and charges that will be applied to your order. At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order. Rates that are per address, should you choose to ship your order to more than one address, will be charged accordingly. If you choose the second business day shipping method, your order must be received and clear credit authorization by 12:00 p.m. (noon) EST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holiday closures, within the United States.
If you have questions regarding our policy or shipping methods, send us an e-mail at y3store@adidas.com or call Customer Service at 1-866-9-SHOP-Y3. Customer Service representatives are available Monday through Friday from 11:00 am to 7:00 p.m. E.S.T. Customer Service will be closed November 27-30th in observance of the Thanksgiving holiday. We will re-open on Monday, December 1st during our regular business hours.